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PublishedJuly 29, 2019
Regulator: Decision on CMP rate request likely to be delayed
PUC Chairman Philip Bartlett tells lawmakers that the commission will consider recent customer service problems as it weighs the proposed 10.65 percent rate increase, but cannot 'simply say no.'
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PublishedJuly 23, 2019
Utilities watchdog calls for regulators to pause CMP rate case
The Public Advocate's Office is asking the Maine PUC to stay CMP's rate case until questions about billing and management accountability are settled.
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PublishedJuly 22, 2019
Customer outrage dominates final CMP rate hike hearing
Ratepayers urge public utilities commissioners to delay a rate hike until the utility lives up to its pledge to deal with customers' overbilling complaints.
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PublishedJuly 15, 2019
Hearings on CMP performance problems to start Tuesday in Portland
The first of 3 Public Utilities Commission hearings will be held on the Portland campus of the University of Southern Maine.
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PublishedJuly 13, 2019
Rep. Berry: Time to speak up on CMP’s billing errors, service shortcomings and proposed rate hikes
The PUC is taking the unusual step of holding public witness hearings; the first one will take place Tuesday in Portland.
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PublishedJuly 10, 2019
Whitefield man dies after car hits him on Head Tide Road
Police say Maine Public Utilities Commission lawyer Christopher Simpson, 64, was crossing the road to check his mail Tuesday when a car hit him.
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PublishedJune 27, 2019
Maine utility regulators agree to more tests of CMP’s billing system
Public Advocate Barry Hobbins, who represents ratepayers' interests in PUC proceedings, wants to look into complaints made by Central Maine Power customers since last spring.
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PublishedJune 23, 2019
Smart meter swap promised savings that never came
A shift to real-time pricing, expected to save consumers $338 million, was derailed by a billing debacle and a lack of competitive energy suppliers.
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PublishedJune 23, 2019
Timeline of a troubled launch: New billing system prompts multiple probes, lawsuit
The seeds of Central Maine Power's crisis were planted nine years ago.
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PublishedJune 23, 2019
CMP misled the public, mismanaged rollout of new billing system
A Portland Press Herald/Maine Sunday Telegram investigation reveals that layers of Central Maine Power management misjudged the enormity of changing over to a new billing system, leaving thousands of angry and frustrated customers.
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